Burst pipe. Sudden leak. No hot water. Backed-up drain. Kiley Plumbing & Heating handles fast same-day repair across Metrowest during business hours — owner-led, every call, since 1992.
A real plumbing emergency is anything actively damaging your home or putting your family in danger. We respond same-day across Metrowest Massachusetts — Holliston, Framingham, Natick, Sherborn, Millis, Medway, and the surrounding towns — during business hours (Mon–Sat 7am–5pm) to stop the damage, repair the failure, and leave you with a system you can trust again.
Most emergency calls are diagnosed and stabilized on the first visit. If a part needs ordering, we cap the failure, restore safe water service to the rest of the house, and return promptly with the right parts. We carry the tools and stock for the most common Metrowest emergencies — copper and PEX repairs, common shut-off valves, water heater service parts, gas-rated fittings, and drain machines.
Bob and Bobby Kiley are both on the call. You will not get a junior tech learning on the job — you get an experienced plumber who has seen this kind of failure many times before.
Monday through Saturday, 7am to 5pm. We are not currently dispatching outside those hours — if you have a true safety emergency outside our hours (gas leak, flooding), call your utility or 911 first, and reach us at the start of the next business day.
You reach Bob or Bobby directly during business hours. We diagnose by phone, walk you through stopping the damage, and give a realistic ETA.
We dispatch to your address with the truck stocked for typical emergency repairs — same day on most calls.
We isolate the failure, repair what we can on-site, and restore water and gas service to the rest of the house.
Workmanship is guaranteed. If something we touched fails, we are coming back to fix it — that's the standard since 1992.
Emergency response is fastest in our home territory. If your town is on this list (or near it), call us first during business hours:
Mon–Sat 7am–5pm. The phone is answered by a Kiley, not a call center. Tell us what's going on and we'll get to you as fast as we can.